rthines
Member
Hi fellow turners
Last week I tried to place an order on-line and had a difficult time. I sent an email that I was frustrated with the order process. I received a reply from the owner later that evening apologizing for not getting back to me sooner. Ryan then called me the next day and ask what the problems I was having with the web site all while taking notes. We then proceeded to have a nice conversation about many things other than Pen Turning. He was in no hurry to get of the phone and was very apologetic about the problems I had the day before. This is the kind of customer service that without a doubt keep me loyal and returning. My order was taken shipped and arrived the next day!
I highly recommend WoodTurningz
Thanks
Rick
Last week I tried to place an order on-line and had a difficult time. I sent an email that I was frustrated with the order process. I received a reply from the owner later that evening apologizing for not getting back to me sooner. Ryan then called me the next day and ask what the problems I was having with the web site all while taking notes. We then proceeded to have a nice conversation about many things other than Pen Turning. He was in no hurry to get of the phone and was very apologetic about the problems I had the day before. This is the kind of customer service that without a doubt keep me loyal and returning. My order was taken shipped and arrived the next day!
I highly recommend WoodTurningz
Thanks
Rick