I had a call from a customer this morning that said the "original Cross refill he just purchased to replace in his pen (Streamline from Berea) was too short?
Does anyone have the actual length of an original Cross refill? The generic Cross refills with the Streamline Berea kits measure 4.57" or 11.6 cm. I'm just wondering how much of a difference in lenght there is between to the generic refills and the orginal Cross refill. Perhaps I need to seat the transmission in a bit deeper?
In the meantime, I'm mailing him out 2 free upgrade refills (Private Reserve) for his troubles.
Thanks,
Wade
Does anyone have the actual length of an original Cross refill? The generic Cross refills with the Streamline Berea kits measure 4.57" or 11.6 cm. I'm just wondering how much of a difference in lenght there is between to the generic refills and the orginal Cross refill. Perhaps I need to seat the transmission in a bit deeper?
In the meantime, I'm mailing him out 2 free upgrade refills (Private Reserve) for his troubles.
Thanks,
Wade
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