THE REPLACEMENT PARTS HAVE ARRIVED .
THERE IS AS ISSUE WITH THE TRANSMISSION SLEEVE ON THE LE ROI ELEGANT ROYALE BEING TOO LARGE AND CAUSING BULGING OF THE TUBE WHEN PRESSED IN. WE HAVE TRACED THIS TO THE FACTORY MISTAKENLY PLATING THE TUBES WHICH INCREASED THE DIMENSION OF THE STEP. REPLACEMENT TUBES WILL BE FORTHCOMING IN A WEEK OR TWO.
IF YOU HAVE ROYALE KITS PLEASE DON'T TRY TO ASSEMBLE THEM UNTIL YOU CAN SEND ME A PM AS TO HOW MANY YOU HAVE AND I WILL SEND YOU REPLACEMENT SLEEVES WHEN THEY ARRIVE. IF YOU HAVE EXPERIENCED THE PROBLEM, PLEASE LET ME KNOW THAT AND I WILL SEND REPLACEMENT KITS.
YOU CAN RESPOND TO THIS THREAD, SEND ME A PM OR SEND AN EMAIL TO LSSMITH37@COMCAST.NET AND WE WILL GET THIS ISSUE RESOLVED. PLEASE GIVE ME THE INFORMATION IN THE FIRST COMMUNICATION ON HOW MANY UNUSED KITS YOU HAVE AND THE QUANTITY, IF ANY. THAT YOU DAMAGED TRYING TO ASSEMBLE, AND ANY THAT CAN BE SAVED WITH A NEW SLEEVE AND TUBE.
NOTE: SOME OF THESE KITS WERE ASSEMBLED WITHOUT CAUSING ANY DAMAGE TO THE BLANK AND THE PEN WAS JUST FINE. IF YOU HAD KITS LIKE THAT PLEASE DON'T ASK FOR REPLACEMENTS.
PLEASE ONLY ASK FOR REPLACEMENT SLEEVESS FOR UNUSED KITS
IF YOU HAD TO DISCARD ANY KITS TELL ME HOW MANY AND I'LL GIVE YOU NEW KITS.
REPLACEMENT KITS ARE GOING OUT TO ALL PEOPLE THAT HAVE LET ME KNOW HOW MANY TO SEND. IF YOU HAVE SOME THAT NEED TO BE REPLACED BUT HAVE NOT LET ME KNOW, PLEASE GET IN TOUCH WITH ME...
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