They wont take an order on the phone, but will hold a conversation with you...I bet I know who that was Larry!
I find that with CSUSA, if it's B/O, they ship your order and when the B/O arrives, they ship it to you free. free on shipping charges that is. They don't bill you for the B/O stuff either until it comes in and they ship it out. It's nice that you don't pay again for the shipping, but it also sucks because what if the product comes in 6 weeks later and you forgot about it and then you get billed and the money isn't in the account so you bounce a cheque elsewhere or something to that effect.