dickhob
Member
I'm giving some serious thought to selling higher end ($75+) pens.
Two questions- I sure there will be more.
1.
After looking at several websites, it seems that I need to offer a 30-60 day return and a 1-year repair/replace warranty. Is that about right? I originally considered a "Lifetime" warranty, but if its not necessary I don't want to shoot myself in the foot.
2.
Maybe I'm looking for a problem where there is none, but I'm concerned about being able to identify my pens if they come back. There is no way I can afford a laser at this point. I'm considering a SMALL heat brand logo, but I'm not sure how advisable this might be.
I'd appreciate some opinions.
Thanks
Dick
Two questions- I sure there will be more.
1.
After looking at several websites, it seems that I need to offer a 30-60 day return and a 1-year repair/replace warranty. Is that about right? I originally considered a "Lifetime" warranty, but if its not necessary I don't want to shoot myself in the foot.
2.
Maybe I'm looking for a problem where there is none, but I'm concerned about being able to identify my pens if they come back. There is no way I can afford a laser at this point. I'm considering a SMALL heat brand logo, but I'm not sure how advisable this might be.
I'd appreciate some opinions.
Thanks
Dick