I like this topic! I learned new things just reading everybody's replies!
If the IAP handles this through a volunteer program, I suspect the biggest problem will be finding volunteers who will spend the time needed to receive and ship out items in a timely manner. Lets face it, we all have other things we'd rather be doing! (Like turning pens!) We have some great people here who will volunteer, and will spend their time, and expect nothing for it, but at what cost to them? I like to consider you all as friends, and I'm not sure I'd do that to a friend!
As the discussion goes on, I am beginning to warm to the idea of contracting out the sale of logo merchandise. When it becomes a business, then we have the right to expect certain levels of performance. In the long run, this could get your logo merchandise to you quicker and more reliably than if a volunteer were doing it.
Please sound off on this issue! Those of us on the Board need to know what you think!
Scott.