I will try and take some pictures of the area I beleive I am talking about. The kits I got from wooden whimsies seem to be all good except 1 I had to sand the the transmission part a little bit, the peice closest to the bottom barrel, it screws over top the refill. This seem to make it better but not fix it 100%. It works though. The ones I got from WPP seem to be strait crap, 4 or 5 out of 20 kits had problems and we contacts him several times but was only willing to get us replacements if I took the pens apart and set him the shotty peices so he could verify they were not right. Would have cost just as much to ship all the prices back to hawaii as it would be to order new kits from Wooden Whimsies so thats what I did.
4 or 5 cigar transmissions - you must have planned on sending them by bonded courier.:biggrin:
Its not just the transmissions, there were some other faulty parts but thats not the point.
The point is, we were questioned from day one and Jimmy from WPP told us in 20 years of pen making he had never seen this many bad cigar kits in one order and basically didn't believe me and wanted the parts back for "quality control" and I would have sent him parts back had he provided me with replacements. I am not just going to ship him parts hoping he will say he found them defective and then not send me new ones. Played that game with other merchandise before. He also is the first one who ever requested parts back.
PSI sent refills for free and a whole new pen kit no charge for anything because we reported a problem.
A guy I buy blanks from advertised no air bubbles or holes, I reported this wasn't the case and there was a huge crack in the middle of the blanks. He immediately responded with an apology and replaced it and sent me 2 extra blanks. They were burl/acrylic fusion blanks. Not cheap blanks.
Jimmy never once apologized that the pen kits he buys from taiwan may have had a few bad ones and offered a solution besides his.
Whatever it cost to send the parts back is not the problem, I mean I have had several orders with WPP, totaling somewhere in the neighborhood of $300-$400 bucks. I feel I have gone a little off topic here but its not the money of sending them back, its the principal behind the point.