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maxwell_smart007

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Joined
Aug 4, 2007
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6,712
Location
middle of nowhere in the great, white North
I ordered a dust collector from Grizzly. I had a shipping issue, in which it had concealed damage.

Grizzly customer service was excellent - even though I picked it up in the states, they're shipping the replacement parts to me in Canada, on their dime. I'll have to pay duty and taxes (and UPS clearance fees), but it was above and beyond for Grizzly.

I'm very impressed with their customer service.

Andrew
 
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NittanyLion

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Feb 3, 2013
Messages
804
Location
State College PA
I've always said this is why I continue to go to Grizzly. I'm fortunate enough to live close and purchase in person. They have great folks working there and always go out of their way to resolve issues.
 

Scruffy

Member
Joined
Mar 16, 2013
Messages
345
Location
Alabama
Grizzly has always done well by me.

I have a number of their products. While their products may not be First in Class, you always get what you pay for and their people are great.
 

KenBrasier

Member
Joined
Nov 28, 2009
Messages
393
Location
Salem, MO
I've always had great service from Grizzly and very fast shipping. And I love visiting their Showroom in Springfield, MO.
 
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