wolf creek knives
Member
I recently ordered a drilling chuck for my lathe from Amazon. PSI model CSCPENCHK2. First off Amazon had it cheaper and was free shipping. After receiving it, it was actually PSI CSCPENCHK which was too small for what I needed. So I contacted Amazon and told them the error and they shipped the correct item. They sent an RMA and I was getting ready to ship it back. But I asked my wife if Amazon ever offers any discounts for stuff like this as I could use the smaller one too. So she asked Amazon if they would reduce the price of the incorrect item and I would just keep it. What a surprise, they knocked $40.00 off. So now I have both the larger chuck and the smaller one. I guess asking sometimes pays off. I know I'm happy.