Gary
Member
Since pen components get lost, get broken, need repair, etc., is CSUSA giving any thought to allowing customers to buy individual components (springs, clips, caps, etc.)?
I've gotten into the habit lately of taking apart <b>EVERY</b> kit that I receive to make sure that everything that's supposed to be there <b>IS</b> there. It saves a lot of headaches later on .That's how I found the mess that happened with the Cigar kits that I ordered from BB .Don't know how I managed that one - but I did.
Originally posted by nilsatcraft
<br />Hi Gary,
We try to stock what we can of the parts but certain parts are harder to get parts for. We have to charge more for individual parts, too, since we get charged a lot for parts ourselves. We'll always take care of any parts that are our fault, though, at no charge.
-Nils