keithbyrd
Member
Recently I have had some problems with Sierra pens and am wondering if any of you have had the same problem and what you did about it.
1. I have several complaints about the nib end of the pen coming unscrewed very easily - in pockets or in purses. This has happened to both click and twist types but mostly twist types. I have had to repair 4 in the past three months. To repair I have simply replaced the nib section and tell the customer they have to put it on really tight!
2. The sleeve on the nib section comes loose and just spins around I have replaced two black titanium and platinum nib sections and two satin Chrome nib sections because of the loose sleeve.
I have either sold or gifted 15 of these pens in the past 4 months with the problems mentioned above. I am getting afraid to sell this pen and I just got a critical order for 20 of them! I would sure like to find a fix before I send them out! Anyone have any ideas on how to fix/prevent this?
Your help is appreciated!
1. I have several complaints about the nib end of the pen coming unscrewed very easily - in pockets or in purses. This has happened to both click and twist types but mostly twist types. I have had to repair 4 in the past three months. To repair I have simply replaced the nib section and tell the customer they have to put it on really tight!
2. The sleeve on the nib section comes loose and just spins around I have replaced two black titanium and platinum nib sections and two satin Chrome nib sections because of the loose sleeve.
I have either sold or gifted 15 of these pens in the past 4 months with the problems mentioned above. I am getting afraid to sell this pen and I just got a critical order for 20 of them! I would sure like to find a fix before I send them out! Anyone have any ideas on how to fix/prevent this?
Your help is appreciated!
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