Log in Problem

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philipff

Member
Joined
Jun 21, 2009
Messages
380
Location
Williamsburg, VA
It used to be that the site would remember my login info. Now, every time I log in I have to enter everything- - user name and password. Putting a mark in the "remember me" box does no good. How do I fix this? THanks, Philip
 
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jeff

Administrator
Staff member
Joined
Dec 5, 2003
Messages
8,097
Location
Westlake, OH, USA.
It used to be that the site would remember my login info. Now, every time I log in I have to enter everything- - user name and password. Putting a mark in the "remember me" box does no good. How do I fix this? THanks, Philip
This happens now and then. I usually recommend that you delete cookies from penturners.org. If that doesn't fix it, let me know (PM please)
 

Woodnick43

Member
Joined
Jan 3, 2015
Messages
41
Location
Lakewood, WA
It used to be that the site would remember my login info. Now, every time I log in I have to enter everything- - user name and password. Putting a mark in the "remember me" box does no good. How do I fix this? THanks, Philip
This happens now and then. I usually recommend that you delete cookies from penturners.org. If that doesn't fix it, let me know (PM please)
Jeff I am having the same problem on both my iPad and desktop
Now what????
Don
 

Skie_M

Member
Joined
Aug 7, 2015
Messages
2,738
Location
Lawton, Ok
I would say ... clear your cookies and browser cache on both devices, and then see if it'll let you log in as before. Remember that you'll need to put your username and password in again after clearing cookies.
 

jeff

Administrator
Staff member
Joined
Dec 5, 2003
Messages
8,097
Location
Westlake, OH, USA.
It used to be that the site would remember my login info. Now, every time I log in I have to enter everything- - user name and password. Putting a mark in the "remember me" box does no good. How do I fix this? THanks, Philip
This happens now and then. I usually recommend that you delete cookies from penturners.org. If that doesn't fix it, let me know (PM please)
Jeff I am having the same problem on both my iPad and desktop
Now what????
Don
Your account looks to be fine, so I'll guess that it's something on your end. I presume that you're checking the "Remember Me" box.

I don't know what browser you're using on your PC, so I can't tell you specifically the clicks needed to remove individual cookies. Try a simple log off then log on again and see if that fixes the persistence problem.

For to clear history and cookies on your iPad, tap Settings > Safari > Clear History and Website Data. Note that will clear all your Safari data, so if you are using a persistent logon with another website, you'll have to log on again.
 

Woodnick43

Member
Joined
Jan 3, 2015
Messages
41
Location
Lakewood, WA
It used to be that the site would remember my login info. Now, every time I log in I have to enter everything- - user name and password. Putting a mark in the "remember me" box does no good. How do I fix this? THanks, Philip
This happens now and then. I usually recommend that you delete cookies from penturners.org. If that doesn't fix it, let me know (PM please)
Jeff I am having the same problem on both my iPad and desktop
Now what????
Don
Your account looks to be fine, so I'll guess that it's something on your end. I presume that you're checking the "Remember Me" box.

I don't know what browser you're using on your PC, so I can't tell you specifically the clicks needed to remove individual cookies. Try a simple log off then log on again and see if that fixes the persistence problem.

For to clear history and cookies on your iPad, tap Settings > Safari > Clear History and Website Data. Note that will clear all your Safari data, so if you are using a persistent logon with another website, you'll have to log on again.
Jeff, I tried your sugggestion and I worked all is well now.
Thank you for your help!!
Don
 
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