Great Customer Service

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Whaler

Member
Joined
Aug 16, 2005
Messages
1,707
Location
Sequim, WA, USA.
I received an order from Arizona Silhouette today and as in the past delivery was quick. I had ordered 4 sable cosmetic brushes along with some other items but only received 2 brushes and was charged for 4. A quick phone call and the missing brushes are on the way.
 
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renowb

Member
Joined
May 27, 2009
Messages
2,241
Arizona Silhouette has always had great customer service for me too!
 

TomW

Member
Joined
Mar 23, 2009
Messages
1,440
Location
Allen, Texas
Sorry if this sounds cold, but I have always liked Arizona Silhouette too, but GREAT customer service would have been to get the order correct in the first place. Anything else is just a requirement... Just my $0.25.

Tom
 

nativewooder

Member
Joined
Feb 26, 2009
Messages
1,193
Location
Fort Pierce, Fl 34982
+1! When I received my invoice for the order I placed today, it showed my old address after I changed both the billing and shipping address to my new address. Hopefully just a computer far*!
 

wolftat

Product Reviews Manager
Joined
Aug 19, 2007
Messages
5,353
Location
Trumbull, CT, USA.
Sorry if this sounds cold, but I have always liked Arizona Silhouette too, but GREAT customer service would have been to get the order correct in the first place. Anything else is just a requirement... Just my $0.25.

Tom
When the world becomes a perfect place, let me know please.
 

bradbn4

Member
Joined
Jan 26, 2006
Messages
286
Location
Colorado Springs, Colorado, USA.
Out of the 20+ orders - only one had a small issue that was fixed before I could say "boo".

No one is perfect, and how they resolve those issues when they are not - indicates a lot about that company.

Some of the best packing I have ever received when ordering pen kits / blanks.
 
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