NEJE software issue - International Association of Penturners
     International Association of Penturners
Pens for Service Members
 
Support The IAP

Go Back   International Association of Penturners > Community Forums > Shops, Jigs, Fixtures & Tools
  Forgot Password
Register FAQ Members List Search Today's Posts Mark Forums Read
Shops, Jigs, Fixtures & Tools Show off and discuss your workshop and everything in it.


Logged on members can hide ads!

Welcome to penturners.org!

You've found the home of The International Association of Penturners. You are currently viewing our site as a guest, which gives you limited access to view discussions, photos, and library articles.

Consider joining our community today. You'll have full access to all of our content, be able to enter our contests, find local chapters near you, and post your questions and share your experience with our members all over the world.

Membership is completely free!!

If you have any problems with the registration process or your account login, please contact us.

Reply
 
LinkBack Thread Tools Display Modes
Old 04-12-2019, 07:53 PM   #1 (permalink)
 
gtriever's Avatar
 
Join Date: Apr 2017
Location: Paducah, Kentucky
Posts: 1,099
Photos: 3

Default NEJE software issue

I have an issue with a NEJE model DK-BL 1500mW laser engraver (purchased in Dec 2018):

The ONLY software version I can get to run is the ancient version 2.0. Versions from 3.2 through the new 4.3 will load, recognize and connect to the device and then - nothing. I'm unable to drag and drop an image into the software from any other version. For what it's worth, my desktop Operating System is Windows 7 (64-bit).

Do any of the NEJE users here have any ideas? (And yes, I've checked the NEJE Facebook page and I've changed the USB cable more times than I care to admit... )
__________________
Pull up a chair and visit a while :

https://www.facebook.com/thestatepen/
gtriever is online now   Reply With Quote Top
Old 04-12-2019, 09:51 PM   #2 (permalink)
 
gtriever's Avatar
 
Join Date: Apr 2017
Location: Paducah, Kentucky
Posts: 1,099
Photos: 3

Default

Update - The security features built into Win 7 Pro were blocking part of the driver functions in the NEJE software. Changing permissions now lets me run any version up to 4.2, but not 4.3. I may dig a little deeper to see what I can do with that.
__________________
Pull up a chair and visit a while :

https://www.facebook.com/thestatepen/
gtriever is online now   Reply With Quote Top
Old 04-12-2019, 09:55 PM   #3 (permalink)
 
mmayo's Avatar
 
Join Date: Jan 2013
Location: Tehachapi, CA
Posts: 1,072
Photos: 1

Default

Quote:
Originally Posted by gtriever View Post
Update - The security features built into Win 7 Pro were blocking part of the driver functions in the NEJE software. Changing permissions now lets me run any version up to 4.2, but not 4.3. I may dig a little deeper to see what I can do with that.
Where can I get at and change permissions on my computer. I can only run the software full screen which eliminates drag and drop. Older software on previous 1 mW Neje machines would work when I tried different modes.
__________________
Mark Mayo
Kites rise highest against the wind, not with it.
Winston Churchill
mmayo is offline   Reply With Quote Top
Advertisement
Old 04-12-2019, 10:24 PM   #4 (permalink)
 
gtriever's Avatar
 
Join Date: Apr 2017
Location: Paducah, Kentucky
Posts: 1,099
Photos: 3

Default

I found it by running the driver.exe file again, selecting 'Uninstall', then doing a right-click on the driver.exe file and selecting 'Properties'. Near the bottom of that window there's a button to Unblock the file. Click it, then click 'Apply', close the window and then run the driver.exe file to install it.
__________________
Pull up a chair and visit a while :

https://www.facebook.com/thestatepen/
gtriever is online now   Reply With Quote Top
Old 04-14-2019, 06:29 PM   #5 (permalink)
 
mmayo's Avatar
 
Join Date: Jan 2013
Location: Tehachapi, CA
Posts: 1,072
Photos: 1

Default

Quote:
Originally Posted by gtriever View Post
I found it by running the driver.exe file again, selecting 'Uninstall', then doing a right-click on the driver.exe file and selecting 'Properties'. Near the bottom of that window there's a button to Unblock the file. Click it, then click 'Apply', close the window and then run the driver.exe file to install it.
Thanks, Iíll give that a try. I am very close to skipping laser engraving as this is my third laser. My original old Harbor freight lathe chisels still work and I know they are cheap.
__________________
Mark Mayo
Kites rise highest against the wind, not with it.
Winston Churchill
mmayo is offline   Reply With Quote Top
Old 04-14-2019, 08:13 PM   #6 (permalink)
 
chartle's Avatar
 
Join Date: Mar 2015
Location: Pgh, PA
Posts: 1,159
Photos: 0

Default

Quote:
Originally Posted by gtriever View Post
I have an issue with a NEJE model DK-BL 1500mW laser engraver (purchased in Dec 2018):

The ONLY software version I can get to run is the ancient version 2.0. Versions from 3.2 through the new 4.3 will load, recognize and connect to the device and then - nothing. I'm unable to drag and drop an image into the software from any other version. For what it's worth, my desktop Operating System is Windows 7 (64-bit).

Do any of the NEJE users here have any ideas? (And yes, I've checked the NEJE Facebook page and I've changed the USB cable more times than I care to admit... )
I've had a burner for a year now and pretty sure the latest software doesn't work on all machines. I'm topped off at I think 3.6.

This appears to be the best place to go for advise.

https://www.facebook.com/groups/273038230197960/
__________________
Cliff
chartle is offline   Reply With Quote Top
Related Content
Logged on members can hide ads
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -5. The time now is 11:16 PM.

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0

Content Copyright © 2003-2019 by Penturners.org, LLC; All Rights Reserved
Terms Of Service   Acceptable Use Policy