TurnTex Woodworks is AWESOME!!

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pjkoths

Member
Joined
Sep 27, 2017
Messages
65
Location
Marysville, Washington
I ordered a vacuum chamber from TunTex and the customer service from Curtis Seebeck was most outstanding.

On December 16th I left a message online asking when my chamber would ship, I planned to stabilize some pen blanks for Christmas presents. Curtis got back to me via his cell phone, he was out of town deer hunting and promised as soon as he got back he would jump on and get it out to me.

Curtis got my chamber out on Monday sent it overnight express. He followed it up with phone calls and emails to ensure delivery. As luck would have it UPS didn't deliver it as scheduled and Curtis followed up with UPS and more phone calls and emails to me with status. He was in contact with me all the way until it was delivered on December 20th.

I cannot say enough about the fantastic customer service he provides. I have never experienced service like this anywhere, he sincerely cares and this makes a huge difference. I will always patronize TurnTex for all my casting and stabilizing needs.

Thank you Curtis.
 
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