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Old 01-14-2018, 06:50 AM   #1 (permalink)
 
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Default RANT ON: padded envelopes!

Does anyone still use real boxes for shipping? Twice now I have received damaged/missing items in padded envelopes. A set of steel rods exited the padded envelope at one end. I received the envelope, but not what I had ordered. A circuit board I ordered looked like an anvil was dropped on it! The pins looked like a dead spider. In that case I was able to straighten the pins, but it was a real trial to get components to plug in.

This is REAL ANNOYING!!! In both cases the items were refunded, but the time delay and trouble getting them refunded and replaced means I can't proceed.

OK; I'm going to take my pills now. Hope you have a wonderful day!
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Old 01-14-2018, 07:19 AM   #2 (permalink)
 
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Quote:
Originally Posted by randyrls View Post
Does anyone still use real boxes for shipping? Twice now I have received damaged/missing items in padded envelopes. A set of steel rods exited the padded envelope at one end. I received the envelope, but not what I had ordered. A circuit board I ordered looked like an anvil was dropped on it! The pins looked like a dead spider. In that case I was able to straighten the pins, but it was a real trial to get components to plug in.

This is REAL ANNOYING!!! In both cases the items were refunded, but the time delay and trouble getting them refunded and replaced means I can't proceed.

OK; I'm going to take my pills now. Hope you have a wonderful day!
I had GE ship a circuit board. It was packaged in a bubble wrap envelope. Looked like someone danced on it. But I'm fortunate. They had time to do it right the second time. Seems like most shippers have time to do it twice.
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Old 01-14-2018, 08:53 AM   #3 (permalink)
 
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Yeah, I've dealt with this for years. On the other hand, I've dealt with some vendors who packed everything like it was antique crystal. Those guys were high on my reorder list.
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Old 01-14-2018, 10:10 AM   #4 (permalink)
 
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I am amazed at the packing some sellers go through to insure there stuff is delivered in one piece. But then some sellers, need lessons on packing, or maybe spend time watching the various delivery systems in real time action. Machines handle the packages, they don't care that you wrote fragile on it, it is the shippers responsibility to pack it well.
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Old 01-14-2018, 10:45 AM   #5 (permalink)
 
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I would say 95% of my orders ship out in a box.
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Old 01-14-2018, 11:03 AM   #6 (permalink)
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This is exactly WHY we will only ship in boxes. It costs a couple bucks more, but it protects your merchandise.

Some folks complain loudly about the price difference (usually 3-4 dollars)
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Old 01-14-2018, 01:47 PM   #7 (permalink)
 
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Honestly, it's probably a lot to do with the goofy pricing at USPS, etc. It costs me more to ship a small/compact 6x3x3 box that I paid for via priority mail than it does to ship the small flat rate box that USPS has to pay for. That's whether it weighs 10 oz or 20lbs. But yea, I'm of the opinion that you can't pack something too well.
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Old 01-14-2018, 02:56 PM   #8 (permalink)
 
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I spent 40 years in the international transportation industryWe packed as well as shipped the freight........ 11 of those years was with a major carrier, the rest with a forwarding company... I know how carriers handle packages. One of my positions was as a cargo supervisor on the ramp responsible for seeing that mail was delivered to the post office from the inbound planes... I watched the postal handlers sort the mail inbound... they stood at the side of my delivery cart, picked up a bag and slung across the ramp to the proper down hole where it went to be opened and sorted. Sometimes the distance was as much as 20 feet... it got to be a running joke that "Fragile" meant "do not drop or throw over 20 feet"....

I pack everything as if it's going to be handled in this manner.... fortunately, most of my products are wood -- hard to break.... but I still always use a new box, lots of packing and nylon strapping tape.
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Old 01-14-2018, 03:36 PM   #9 (permalink)
 
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Nowt wrong with a box in a padded bag.

Peter.
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Old 01-14-2018, 03:46 PM   #10 (permalink)
 
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Fragile- Throw this package underhand.
May be a different thing but 99% the fishing rod blanks I ordered were shipped in PVC pipe sections. Some were in a triangle box with reinforcement in it. Never trusted padded envelopes. BTW, had samples sent to a potential customer once. The put metal pins in the envelope and they fell out somewhere along the line. No taping or wrapping in any way.
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