e-mail getting deleted

[Daniel]

I have managed to get the e-mail in my inbox (my web site) deleted twice in the last few days.
once I went to my web site control panel and soon after went to check my mail and the box was missing about half dozen e-mails.

Today I was trying to set up my windows email and the same thing happened.

anyone have any idea why this would happen? it is really getting old.

Thanks

 

[penhead]

Without any more info than you provided - hosting service, email client, etc - then it is _could_ be a config setting that is set to clean your email box every day or on logout.

 

[Daniel]

Thanks, I have an e-mail into my host. hopefully it is as simple as that. I lost a couple of important ones with the last round.

 

[Skye]

I've found it best to set it to keep emails for at least 30 days, even if downloaded. That way you can still have a copy online if you need to check your already received email remotely.

 

[Daniel]

Skye, I have things I do that will sometimes take quite a while to complete. I am able to make files on my web site e-mail in order to sort things out. In the process of organizing different buys or whatever else I am doing I will file all e-mail away in case I need to go back and find some detail or other. I also have people that want to buy an item but need time to place there order. I will save there e-mail so that if they miss on one group buy I will let them know by e-mail when I have started a new one etc.
So far the deletions have only been to my inbox and non of the other files have been touched. I also tend to keep an e-mail in my inbox until I have done something about it. so loosing my inbox means I lost the whole list of things I need to do next. I don't think I lost anything I had not seen but it is a pain to loose the mail at all.

 

[marcruby]

Don't you have 'deleted' and 'junk' folders? You should check there, sometimes that will help you figure ut out.

Marc

I have managed to get the e-mail in my inbox (my web site) deleted twice in the last few days.
once I went to my web site control panel and soon after went to check my mail and the box was missing about half dozen e-mails.

Today I was trying to set up my windows email and the same thing happened.

anyone have any idea why this would happen? it is really getting old.

Thanks

 

[Daniel]

Marc, I don't have a deleted folder. But I do wonder if it moved them somewhere because when I delete mail it is highlighted in grey than I have to purge deleted items to clear them. both times they have vanished it has been just that, they are gone.