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Old 05-14-2018, 08:21 PM   #11 (permalink)
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ed4copies's Avatar
Join Date: Mar 2005
Location: Racine, WI, USA.
Posts: 23,559
Photos: 27


Originally Posted by Chasper View Post
I never contact vendors about missing parts or any other problems. If it is missing a part is it probably because i dropped it when I was opening the package. I have lots of spare parts around.
I had this same attitude, Gerry! But then when you sell lots of pens retail, you buy pen kits in the hundreds. So, I always figured I got about 20 free for every 100 I bought, since I got a quantity discount--I used the parts from the "free" ones!!
Ed Brown
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Old 05-14-2018, 10:22 PM   #12 (permalink)
CREID's Avatar
Join Date: Jul 2008
Location: Vancouver, wa
Photos: 32


I don't buy as many kits as some people on here, so I have never come up with a piece missing. But I have had pieces that had defects and If I didn't have a replacement I contacted the vendor and they sent me one. One time I called Penn State and told them I was not looking for a replacement but just clarification on the instructions (sometimes I can be a little dense :) ) and next thing ya know a package shows up in the mail with a new kit.
That's right I'm fat. Deal with it.
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Old 05-17-2018, 03:53 PM   #13 (permalink)
Join Date: Apr 2009
Location: Northern Illinois
Posts: 615
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Ive never had to contact a vendor, but id think that all of them here are top notch. I will this weekend though as I have a bad transmission in a diplomat kit, (ill just let them know, ill keep the rest of the parts as spares... :)
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