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Old 12-04-2017, 01:34 PM   #1 (permalink)
 
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Default Cheers for PSI

I can't believe how fast PSI has shipped my orders from their overstock/free shipping promo. I placed two orders, one on the 27th and one on the 30th and got them both today.
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Old 12-04-2017, 06:48 PM   #2 (permalink)
 
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Screw Penn State Industries (AKA) PSI.
I placed an order today, and they cancelled it because of "previous issues" with my orders.
Meaning, they got butt hurt because I refused delivery on an order that showed up 2 weeks late.
They also told me they will not honor any future orders from me either.

They can go screw themselves as far as I'm concerned.
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Old 12-04-2017, 07:55 PM   #3 (permalink)
 
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Never had a problem with them myself, unlike a couple of other vendors that I won't name. Sorry your experience was different.
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Old 12-04-2017, 08:27 PM   #4 (permalink)
 
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PSI has been good to me lately .... but not always .... they certainly have changed for the better as far as I am concerned and as far as service is concerned. . Still have reservations on quality of some of their products.
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Old 12-04-2017, 08:38 PM   #5 (permalink)
 
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I am surprised by the service at PSI as of late I made an order on 11/27 with free shipping I got an email saying it was sent on 12/1. This is usually the norm and it takes about a week or more to arrive especially with free shipping. But not this time I got it today. I have had issues in past with my credit card being compromised by them and long shipping times. So I was hesitant I used PayPal and canít believe how fast my order came. I may do more orders from them now but still cautious.


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Old 12-04-2017, 09:48 PM   #6 (permalink)
 
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PSI is a customer friendly company and likes to keep their customers. They handle any reasonable complaint immediately and to the buyers satisfaction. And yes their shipping is very good. CHEERS is right. Whatever you buy from PSI be sure to write a review....You'll receive a code for $5.00 off the next order.

I'm sorry to get off topic but Rockler is not exactly a quick expediter....I'm a little disappointed with their shipping.
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Old 12-04-2017, 09:58 PM   #7 (permalink)
 
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What ??? ... a $5 reward for writing a review ? . Never heard of or experienced that. . I have had my reviews rejected though.

Oh ... but I digress !
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Old 12-05-2017, 07:50 AM   #8 (permalink)
 
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Quote:
Originally Posted by magpens View Post
What ??? ... a $5 reward for writing a review ? . Never heard of or experienced that. . I have had my reviews rejected though.

Oh ... but I digress !
I wrote a renew (negative) on their lathe stand and it never got posted.

I have renewed several items others (positive) and they got posted but never got $5.

You go figure!
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Old 12-05-2017, 11:24 AM   #9 (permalink)
 
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I Live in England and I have found the service you get PSI to be pretty good, I did write a review for one of their pens, and got a $5 reward for it. I did have a problem with my last order, but they soon sent me a replacement part by Air Mail with no extra charge, Also I Always pay with Pay Pal which I have found to be the best way. Happy Turning
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Old 12-05-2017, 05:11 PM   #10 (permalink)
 
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Quote:
Originally Posted by WriteON View Post
PSI is a customer friendly company and likes to keep their customers. They handle any reasonable complaint immediately and to the buyers satisfaction. And yes their shipping is very good. CHEERS is right. Whatever you buy from PSI be sure to write a review....You'll receive a code for $5.00 off the next order.

I'm sorry to get off topic but Rockler is not exactly a quick expediter....I'm a little disappointed with their shipping.
Yes, I also got a five dollar coupon for doing a review of the Niles bottle stoppers.
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