Bringing jobs back to America - International Association of Penturners
     International Association of Penturners
Pens for Service Members
 
Support The IAP

Go Back   International Association of Penturners > Community Forums > Casual Conversation
  Forgot Password
Register FAQ Members List Search Today's Posts Mark Forums Read
Casual Conversation Off-topic, general chat.


Logged on members can hide ads!

Welcome to penturners.org!

You've found the home of The International Association of Penturners. You are currently viewing our site as a guest, which gives you limited access to view discussions, photos, and library articles.

Consider joining our community today. You'll have full access to all of our content, be able to enter our contests, find local chapters near you, and post your questions and share your experience with our members all over the world.

Membership is completely free!!

If you have any problems with the registration process or your account login, please contact us.

Reply
 
LinkBack Thread Tools Display Modes
Old 07-05-2018, 03:03 PM   #1 (permalink)
 
Join Date: Nov 2015
Photos: 4

Default Bringing jobs back to America

What's the point? All we have are incompetent, lazy people that want ungodly wages.

I went to the Ford dealership to get an oil change. I've done this for several years for many reasons. It saves me the hassle of disposing of the waste oil, the price difference compared to doing it myself is very little, I don't have to crawl under the vehicle, and they have the only oil I use...Valvoline Durablend and full synthetic. There are other reasons, but I'll just list these.

The last time I was in for an oil change, they have all new people, including the service mgr. Anyway, when I got home, I checked the oil as I do every time, and it was low. Strike one.

I went today, and again, all new people. After returning home, I once again checked everything, and the first thing I noticed, was the oil fill cap wasn't even put back on. Then upon further inspection, the dipstick wasn't seated all the way down. Both of these will allow water into the engine and destroy it. Precisely what oil is intended to prevent.
Then I looked underneath, and there was grease all over the A-Arms, wheels, tires, and chassis. It seemed as if the person was shooting the grease all over, rather than greasing the zerks. After cleaning all of the grease, I realized they didn't even put the zerk caps back on. This peeves me, since they help prevent moisture and debris from entering the zerks, and accumulating gunk on them.
I just replaced all of the suspension and steering components a little over a year ago.

I can say... I will NOT go back. I can do the job myself, and I KNOW it's done correctly.

I apologize for the lengthy post, but I had to vent.

Rant off.
__________________
-John-
Likes: (2)
Terredax is offline   Reply With Quote Top
Old 07-05-2018, 03:52 PM   #2 (permalink)
 
EBorraga's Avatar
 
Join Date: Oct 2009
Location: Louisville, KY
Posts: 3,492
Photos: 61

Default

Quote:
Originally Posted by Terredax View Post
What's the point? All we have are incompetent, lazy people that want ungodly wages.

I went to the Ford dealership to get an oil change. I've done this for several years for many reasons. It saves me the hassle of disposing of the waste oil, the price difference compared to doing it myself is very little, I don't have to crawl under the vehicle, and they have the only oil I use...Valvoline Durablend and full synthetic. There are other reasons, but I'll just list these.

The last time I was in for an oil change, they have all new people, including the service mgr. Anyway, when I got home, I checked the oil as I do every time, and it was low. Strike one.

I went today, and again, all new people. After returning home, I once again checked everything, and the first thing I noticed, was the oil fill cap wasn't even put back on. Then upon further inspection, the dipstick wasn't seated all the way down. Both of these will allow water into the engine and destroy it. Precisely what oil is intended to prevent.
Then I looked underneath, and there was grease all over the A-Arms, wheels, tires, and chassis. It seemed as if the person was shooting the grease all over, rather than greasing the zerks. After cleaning all of the grease, I realized they didn't even put the zerk caps back on. This peeves me, since they help prevent moisture and debris from entering the zerks, and accumulating gunk on them.
I just replaced all of the suspension and steering components a little over a year ago.

I can say... I will NOT go back. I can do the job myself, and I KNOW it's done correctly.

I apologize for the lengthy post, but I had to vent.

Rant off.

I would of jacked it up and done it myself. Even in 115 degree heat. But that's me
__________________
I drink because I'm lonesome. I lonesome because I drink. - Aaron Lewis (Between Whiskey and You)

Check out my Facebook page at https://www.facebook.com/EBWoodworx/
EBorraga is offline   Reply With Quote Top
Old 07-05-2018, 04:22 PM   #3 (permalink)
 
Join Date: Jan 2017
Location: Kansasville WI 53139
Posts: 226
Photos: 0

Default

Well, I will say part of your problem here is staring back at you when you look in the mirror. If you didn't immediately bring your vehicle back to your Ford service garage and complain to them, and ask them to make it right, how would they know? And, after the first incident, why didn't you check out your vehicle BEFORE leaving and driving home? Did you put the dipstick all the way in,put the fill cap on, and drive straight back to the service garage and show the owner/ manager the grease all over the place? You didn't mention that. Its highly unlikely the Ford service manager will see your rant on here, but if you pulled it up to their garage and showed him why your frustrated, maybe they will change their ways.
I know, it helps to vent now and again, I do it too, but you would get more out of it by confronting the source . Sorry if it sounded like I was lecturing, not my intent, just trying to offer a suggestion to help fix your bad situation.
luckyscroller788 is offline   Reply With Quote Top
Advertisement
Old 07-05-2018, 04:46 PM   #4 (permalink)
 
Join Date: Nov 2010
Location: Saskatoon SK., Canada.
Posts: 2,836
Photos: 1

Default

Ernie you like working on the dirty beasts. ;) I can do it if I have to and will once it is off warranty but I don’t enjoy it. :( I would have also gone back to the dealer and showed them the poor work they did. The problem in this city is that there’s only one dealership for Nissan so I can’t vote with my feet if it is something I can’t fix.
__________________
Pete
Proud to be the support staff and enabler of Marla Christensen.
Curly is offline   Reply With Quote Top
Old 07-05-2018, 04:54 PM   #5 (permalink)
 
Join Date: Nov 2015
Photos: 4

Default

Quote:
Originally Posted by luckyscroller788 View Post
Well, I will say part of your problem here is staring back at you when you look in the mirror. If you didn't immediately bring your vehicle back to your Ford service garage and complain to them, and ask them to make it right, how would they know? And, after the first incident, why didn't you check out your vehicle BEFORE leaving and driving home? Did you put the dipstick all the way in,put the fill cap on, and drive straight back to the service garage and show the owner/ manager the grease all over the place? You didn't mention that. Its highly unlikely the Ford service manager will see your rant on here, but if you pulled it up to their garage and showed him why your frustrated, maybe they will change their ways.
I know, it helps to vent now and again, I do it too, but you would get more out of it by confronting the source . Sorry if it sounded like I was lecturing, not my intent, just trying to offer a suggestion to help fix your bad situation.

With gas at $3.09/gal, and the distance to return to the dealer, no I didn't return. No I didn't inspect it at the dealer, as we were on our way home from having lunch, and I didn't want to crawl under and around a vehicle in my better clothes.
I don't really think going back would do much anyway, since the people seem to be changing regularly. That might be from other complaints, and if so, it isn't getting better.
I paid for a service, at a professional business, so I had certain expectations of the job being done properly. Maybe they would have wanted to make it right, but if they couldn't do it correct the first time, there is no way they are going to touch the vehicle to "make it right". Do you send food back, and expect it not to have a little "extra" on it when it comes back? Anytime someone complains, and gets it corrected, the chances of something else being done goes up significantly.

This is not the only establishment that this has been noticed at. It is becoming the normal. No one knows how to, or doesn't want to do their job, and they expect ridiculous compensation for incompetence.
These places wonder why they are loosing business and filing bankruptcy.

Yes, I could have done it myself, and I plan to in the future (I depend on our vehicle), and I also could have went back, but is it worth going back? Not for me. Ever. So here is another business loosing a customer, and potentially others, I'm sure. It only takes a few, and word of mouth.

I got off track a little, but yes a vent sometimes helps with frustration.
__________________
-John-
Likes: (1)
Terredax is offline   Reply With Quote Top
Old 07-05-2018, 05:13 PM   #6 (permalink)
 
JimB's Avatar
 
Join Date: Mar 2008
Location: West Henrietta, NY, USA.
Posts: 4,329
Photos: 11

Default

The dealerships around here, as well as all other types of businesses, all seem to be very customer focused and responsive to customer complaints. On the rare occasion I have an issue I speak to a manager and the issue is resolved. The one time I had a minor issue with a dealership service department I contacted the manager. He was extremely nice and did more than I expected to resolve the issue.
__________________
Jim
West Henrietta, NY
JimB is offline   Reply With Quote Top
Old 07-05-2018, 06:29 PM   #7 (permalink)
Member Liaison
 
leehljp's Avatar
 
Join Date: Feb 2005
Location: Tunica, MS,
Posts: 6,003
Photos: 46

Default

John, I hear you. I had a problem with my wife's car. Took it back and it was worse. I spelled out (printed) in detail and bullet points; didn't help. I had to do it myself and it was/still is in warranty.

In some areas, it is better to do it yourself.
__________________
Hank Lee

Experience is what you get when you don't get what you wanted!
leehljp is offline   Reply With Quote Top
Old 07-05-2018, 07:42 PM   #8 (permalink)
 
EBorraga's Avatar
 
Join Date: Oct 2009
Location: Louisville, KY
Posts: 3,492
Photos: 61

Default

Quote:
Originally Posted by Curly View Post
Ernie you like working on the dirty beasts. ;) I can do it if I have to and will once it is off warranty but I donít enjoy it. :( I would have also gone back to the dealer and showed them the poor work they did. The problem in this city is that thereís only one dealership for Nissan so I canít vote with my feet if it is something I canít fix.
Curly, my dad is old school. We never had anyone come repair anything. It was always me and him fixing stuff. Now I did grow up fixing cars, and now I mess with race engines. I'm 40 and I have never had anyone work on my car. I hear people complain all the time, yet they take their car back to the same place. It's mind boggling to me. If you keep getting bad service, it's on you.

I do a little work on the side, but have to screen my customers first. If they say every place they've went to ripped them off, I pass on fixing their car. You can never please those people. I once had a lady tell me i poked a hole in her muffler. She was a member of my grandma's church. All i did was put front brakes on and didn't charge her anything but parts cost. That was my last straw fixing stuff for everyone.
__________________
I drink because I'm lonesome. I lonesome because I drink. - Aaron Lewis (Between Whiskey and You)

Check out my Facebook page at https://www.facebook.com/EBWoodworx/
Likes: (1)
EBorraga is offline   Reply With Quote Top
Old 07-05-2018, 08:44 PM   #9 (permalink)
 
jttheclockman's Avatar
 
Join Date: Feb 2005
Location: NJ, USA.
Photos: 83

Default

I too use to do all my own oil changes and alot more on my vehicles but not any more. Getting to old to crawl around under there. But whenever I go in for an oil check I always leave myself telltale signs such as marking tires if rotating. Putting a mark on dip stick and so on. I also check before leaving the dealer the color of oil and make sure all fluids were topped as suppose to. Did have a problem once and would never have seen it but when they changed the oil filter the old gasket must have stuck on the block and did not come off with filter. When they put the new one on it did leak. Now this happened to me when I use to change my own oil so I pretty much knew what happened. Good thing I parked in front of house and not driveway. Went right back and they fixed and gave me coupon for free oil change next time. Mistakes happen but incompetent is no excuse. This happens in life no matter what we do.

You can go to another dealer but no guarantees it does not happen again. I am sure as heck you have done dumb things too and of course you would not call it incompetent but it was. Same thing when people cut their fingers off using a tablesaw. Yes they were incompetent and stupid. But no one blames themselves. We pass that onto all others. My rant is over now too.
__________________
John T.
jttheclockman is offline   Reply With Quote Top
Old 07-05-2018, 11:29 PM   #10 (permalink)
 
BKelley's Avatar
 
Join Date: Jan 2010
Location: Tucker, Georgia, 30084
Posts: 833
Photos: 0

Default

Went to a Hyundai dealer for a recall which required draining the oil and checking for metal shavings. They charged me for the oil change. They said an oil change was not included in the recall. I only got my $40.00 back after a call to corporate headquarters and six week wait. Same dealer charged me 160 bucks for a stinking Korean tire and mounting. Automobile dealers are bad news. I would never trust one to honest and truthful.

Ben
BKelley is offline   Reply With Quote Top
Related Content
Logged on members can hide ads
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -5. The time now is 12:02 AM.

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0

Content Copyright © 2003-2018 by Penturners.org, LLC; All Rights Reserved
Terms Of Service   Acceptable Use Policy