Cheer Nova/ Teknatool - International Association of Penturners
     International Association of Penturners
Pens for Service Members
 
Support The IAP

Go Back   International Association of Penturners > IAP Marketplace > Vendor Cheers & Jeers
  Forgot Password
Register FAQ Members List Search Today's Posts Mark Forums Read


Logged on members can hide ads!

Welcome to penturners.org!

You've found the home of The International Association of Penturners. You are currently viewing our site as a guest, which gives you limited access to view discussions, photos, and library articles.

Consider joining our community today. You'll have full access to all of our content, be able to enter our contests, find local chapters near you, and post your questions and share your experience with our members all over the world.

Membership is completely free!!

If you have any problems with the registration process or your account login, please contact us.

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 08-15-2017, 01:51 PM   #1 (permalink)
 
Bryguy's Avatar
 
Join Date: Jun 2013
Location: New Hampshire
Posts: 176
Photos: 8

Default Nova/ Teknatool

I have been turning pens on my Nova comet lathe for a couple of years now. I love the machine, especially the variable speed and reverse functions. I do everything on the machine from drilling and squaring the blanks to turning and final polishing. I have my first show coming up soon and all of a sudden, just as I am trying to increase my inventory, the variable speed started really varying! Desperate, I called Teknatool support and explained my situation to the support tech. He said they don't have any controllers in inventory so he is sending me a whole new machine. This will restart my warranty too!
I couldn't be happier. This is what customer service is all about.
Full disclosure -I'm getting a new machine! They have a very loyal customer (I really like my Nova G3 chuck with pen jaws too!)
__________________
"Always expect the unexpected"
Bryan Field Bespoke Pens
Bryguy is offline   Top
Old 08-15-2017, 03:11 PM   #2 (permalink)
 
mark james's Avatar
 
Join Date: Sep 2012
Location: Medina, Ohio
Posts: 5,467
Photos: 334

Default

I also had some dealings with their support folks and I will second their professionalism - they were very easy to deal with, and they did everything possible to make things right.

I also am a loyal customer.
__________________
Midwest Penturners Gathering 2018
May 18-20
Comfort Inn & Suites 5 Park Center Drive
Wadsworth, Ohio, OH 44281
Like the Midwest Penturners Gathering Facebook Page for all current information!
Likes: (1)
mark james is offline   Top
Related Content
Logged on members can hide ads
Closed Thread

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -5. The time now is 03:53 AM.

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0

Content Copyright © 2003-2016 by Penturners.org, LLC; All Rights Reserved
Terms Of Service   Acceptable Use Policy