Cheer Klingspor Woodworking Shop - International Association of Penturners
     International Association of Penturners
Pens for Service Members
 
Support The IAP

Go Back   International Association of Penturners > IAP Marketplace > Vendor Cheers & Jeers
  Forgot Password
Register FAQ Members List Search Today's Posts Mark Forums Read


Logged on members can hide ads!

Welcome to penturners.org!

You've found the home of The International Association of Penturners. You are currently viewing our site as a guest, which gives you limited access to view discussions, photos, and library articles.

Consider joining our community today. You'll have full access to all of our content, be able to enter our contests, find local chapters near you, and post your questions and share your experience with our members all over the world.

Membership is completely free!!

If you have any problems with the registration process or your account login, please contact us.

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 01-19-2017, 12:18 PM   #1 (permalink)
 
kentonjm's Avatar
 
Join Date: Jul 2016
Location: Phoenix, AZ
Posts: 143
Photos: 0

Default Klingspor Woodworking Shop

I would like to give a huge cheer for the Klingspor Woodworking Shop Klingspor's Woodworking Shop | Quality Tools and Supplies for the Woodworker.. I have purchased items from them many times over the years and their sandpapers, rolls and belts, specifically, are really excellent quality and value.

I recently purchased their 20 pound lathe bargain box of end rolls which contains a mix of medium to fine grit paper. It only costs $31 and if you compare this against those little 5 roll turners packs which typically cost $20 there is just no contest. 20# Lathe Bargain Box of End Rolls | Klingspor's Woodworking Shop

The main reason I am cheering is due to their customer service. The mark of a great company is not just how good their products are but how they handle issues when they inevitably happen. When I received my mixed box there where a few miss-marked rolls and the mix was a little biased. It is supposed to be mixed so I didnt think much of it but thought I would pose a question to their support folks as to how random the mix typically was and sent them a photo of what I had received.

This morning I received an email direct from their general manager with a great explanation which would have been just fine, however, he had noted from my photo that what I had received was one of their general mixed boxes and not the lathe specific box so he is sending me out another lathe box.

It is this type of action that separates great companies from the pack and builds customer loyalty. I for one will not be buying any more sandpaper anywhere else!!
__________________
Jon
Phoenix, AZ
It's a Dry Heat!
kentonjm is offline   Top
Related Content
Logged on members can hide ads
Closed Thread

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -5. The time now is 05:17 AM.

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0

Content Copyright © 2003-2016 by Penturners.org, LLC; All Rights Reserved
Terms Of Service   Acceptable Use Policy