I've heard both good and bad about PSI on this forum, but I have never had a problem with them. Everything I have ordered from them has been in stock. I ordered more lipstick pens and bolt action pens on Friday and they were delivered by UPS this morning. To me, that is good service. Also ordered 2 gator blanks from Exotic Blanks today and already have an e-mail from Dawn that they have been shipped. Thanks Ed and Dawn.