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Old 01-07-2019, 08:22 PM   #1 (permalink)
 
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Hey you all, I ordered the Police Pens a couple of time the last few that I got the clicker don't work, I sent them an email still have not hear from them, are they responsible enough to answer the question of replacement, drilled the blanks, out the tubes in then to find out it would not click, thanks for comments or suggestion.
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Old 01-07-2019, 08:25 PM   #2 (permalink)
 
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I have never had problems with their customer service. Try calling them.

Woodcraft Customer Service. CUSTOMER SERVICE: 1-800-535- 4482


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Old 01-07-2019, 10:24 PM   #3 (permalink)
 
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Always best to pick the phone up. get better responses when talking directly to a live person instead of a computer.
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Old 01-09-2019, 08:23 AM   #4 (permalink)
 
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Call them. Sometimes the email box gets overwhelmed and takes some time to plow through them.
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Old 01-09-2019, 07:34 PM   #5 (permalink)
 
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got a reply form them, no question and they are in the mail headed this way, thanks Woodcraft, so far all have been good that I have dealt with, really liked that Policemen and pen and that is the only place that I have found them.
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