jdmyers4
Member
I see that Bill has a special this week for the Sierra click at AS. I was wondering, how do you like these new kits? Is this a good kit? I've been thinking about getting a few.
Originally posted by Buzz
.....The only thing I don't like is that it is designed for use with a couple of different refills. In my mind it should be one or the other, that little chrome spacer used with the standard Parker refill the kit is supplied with is almost certain be lost by customers.
Originally posted by DCBluesman
I do not tell the customers that the pen takes one of two different refills. I simply tell them it takes a Parker-style refill and that they should take care not to lose the spacer or the spring. I've been using one of these for a couple of weeks now with a Schmidt easyFlow 9000 liquid ink refill. No problems whatsoever and boy does it write smoothly.
Originally posted by Randy_
Originally posted by DCBluesman
I do not tell the customers that the pen takes one of two different refills. I simply tell them it takes a Parker-style refill and that they should take care not to lose the spacer or the spring. I've been using one of these for a couple of weeks now with a Schmidt easyFlow 9000 liquid ink refill. No problems whatsoever and boy does it write smoothly.
A little idealistic there, Lou. Human beings being the animals they are, accidents are going to happen and those spacers ARE going to get lost regardless of what you tell your customers.
Given that you are deciding for your customers that the pen only takes the Parker refill (or equivalent), seems like it would be easier to just make the body a little shorter and eliminate the lost spacer factor as you ARE going to have unhappy customers come back to you to replace those lost spacers. Of course, if the pen is esthetically more pleasing in its longer form, then a choice must be made. Certainly you could make up a bunch of spare spacers cut from a 1/4" hardwood dowel. You could even supply an extra spacer with each pen you sell; but the chances of the customer having that spare handy when they lose the original is slim to none for most folks.
I do everything I can to anticipate problems and keep customers from coming back to me with said "problems." just seems to me that it is better to eliminate a problem than to hope it won't happen.[^]
Originally posted by Randy_
Originally posted by DCBluesman
I do not tell the customers that the pen takes one of two different refills. I simply tell them it takes a Parker-style refill and that they should take care not to lose the spacer or the spring. I've been using one of these for a couple of weeks now with a Schmidt easyFlow 9000 liquid ink refill. No problems whatsoever and boy does it write smoothly.
A little idealistic there, Lou. Human beings being the animals they are, accidents are going to happen and those spacers ARE going to get lost regardless of what you tell your customers.
Given that you are deciding for your customers that the pen only takes the Parker refill (or equivalent), seems like it would be easier to just make the body a little shorter and eliminate the lost spacer factor as you ARE going to have unhappy customers come back to you to replace those lost spacers. Of course, if the pen is esthetically more pleasing in its longer form, then a choice must be made. Certainly you could make up a bunch of spare spacers cut from a 1/4" hardwood dowel. You could even supply an extra spacer with each pen you sell; but the chances of the customer having that spare handy when they lose the original is slim to none for most folks.
I do everything I can to anticipate problems and keep customers from coming back to me with said "problems." just seems to me that it is better to eliminate a problem than to hope it won't happen.[^]
So who put a burr under your saddle, Lou?? It is hard to see how my perspective is so different from everyone's since there are several others who have also suggested that a shortened barrel was a smart way to eliminate a potential problem. And, clearly, selling a customer a pen where there is no possibility of losing a part "IS" a "BETTER" alternative even if you can't recognize it as such.Originally posted by DCBluesman
It's interesting to read how your perpsective is not only different from everyone's, but also better than anyone's.
That is just not true!! According to your own words, you do not tell your customers that the pen can be used with one of two different refills. Without the knowledge that the refill option is available, you have effectively dictated that the pen be used with the Parker refill. Some of your customers might very well prefer to use the other refill; but won't because you have not fully informed them of the options available. Hardly possible for your customer to choose to user the uni-ball refill if they don't know that option is possible.Originally posted by DCBluesman
.....I am not deciding for my customers, but deciding for myself.....
I'm sure most of your customers drive a new Mercedes and most of mine drive six year old pickups. Your very subtle implication that my customers are somehow inferior to yours is very offensive, rude, elitist and totally lacking in class. I expect that any of your customers who lose a pen part just throw the pen away and buy a new one. I am very happy you have such a high class of customer......not all of us are so fortunate.Originally posted by DCBluesman
.....Maybe my target customer is a bit more careful than your target customer......
Originally posted by pentex
just a quick question. are you saying that you can use the click pen kit with a regular sierra pen kit and just leave the chrome spacer off? think I will go try this and see wat happens. Thanks.
Same thing, different company.Originally posted by el_d
I recieved my PSI Catalog and they have a Sierra look-a-like called the Gatsby. On the back cover the description of the click states that the same tubes can be used that are used for their twist gatsby. Does anybody know if the gatsby is a renamed sierra?
They also have a click polaris.......