Skippy I don't think there is an advantage per say on switching from a true ball point to an Easy Flow or Gel type refill. The pen is still the same pen and the refill retracts and extends the same way as you well know. The advantage is how the ink lays down on the paper. Some people prefer the ball point while others like the smoother flow of a gel or the Easy Flow. Very much how some prefer fine point and others prefer medium point. Your best advantage is having the right refill that will make your potential customer happiest, without having to look around for a replacement that suits their tastes. If someone likes the feel of how a rollerball places the ink on the paper, don't bother showing them a Cigar or a Sierra that has a ballpoint refill. But on the other hand if you have customer that does not want to spring for a capped pen such as the Jr Gent and you can sway them to a Cigar with an Easy Flow or maybe even a G2 refill, then you might just save a sell. I realize this is somewhat difficult for you to grasp since you rarely sell pens and end up giving them away to the TA's of the world. :biggrin: