tbfoto
Member
I tend to either use or give away my pens however this past weekend I did a craft booth at a local small town festival and took a case full of pens to sell.
After reading here on this site I decided to order "Private Reserve Ink cartridges to put in any pen that I sell.
I sold a few slims early in the day then a gentleman came in and wanted to purchase a Wall street II pen I had. It was really one of the nicer ones I've made. He picked it up and after holding it for a couple minutes he went to try writing with it on a pad of paper I had sitting there and the pen would not write. He looked at me and I felt embarrassed but tried to remain calm and explained that maybe something had happened to the cartridge and that I would put a new one in for him. I had taken a hand full of new cartridges with me. I took out a new cartridge and picked the little protective cover off the tip of the ink and installed it in the pen and handed it back to him and said "there you go.....try that". Well he tried to write with it but it too would not write. He handed me back the pen and I tried to scribble with it on the paper but could not get it to write. Now I'm really feeling embarrassed so I added another cartridge but got the same results. I went through 4 brand new cartridges before I could get one to work but I could tell that it still did not write properly. The customer then told me that he could probably just go buy himself a new cartridge at a store and for me to not worry about it. He liked the pen and wanted to buy it anyway. I felt terrible and discounted the price of the pen to a point that I was not making anything on it.
After he left the booth I pulled all my pens out and scribbled with them to make sure they all worked and they did.
Ive been told before that sometimes the protective wax on the tip can get in the tip and I should use a "flame" to melt it out.
When I got home I took the other three cartridges out and tried to write with them. Only after considerable scribbling could I get any of them to work. Is this normal? They do now seem to write ok but this doesn't seem quite right to me.
Does everyone have to scribble and scribble a new pen to get them to work?
After reading here on this site I decided to order "Private Reserve Ink cartridges to put in any pen that I sell.
I sold a few slims early in the day then a gentleman came in and wanted to purchase a Wall street II pen I had. It was really one of the nicer ones I've made. He picked it up and after holding it for a couple minutes he went to try writing with it on a pad of paper I had sitting there and the pen would not write. He looked at me and I felt embarrassed but tried to remain calm and explained that maybe something had happened to the cartridge and that I would put a new one in for him. I had taken a hand full of new cartridges with me. I took out a new cartridge and picked the little protective cover off the tip of the ink and installed it in the pen and handed it back to him and said "there you go.....try that". Well he tried to write with it but it too would not write. He handed me back the pen and I tried to scribble with it on the paper but could not get it to write. Now I'm really feeling embarrassed so I added another cartridge but got the same results. I went through 4 brand new cartridges before I could get one to work but I could tell that it still did not write properly. The customer then told me that he could probably just go buy himself a new cartridge at a store and for me to not worry about it. He liked the pen and wanted to buy it anyway. I felt terrible and discounted the price of the pen to a point that I was not making anything on it.
After he left the booth I pulled all my pens out and scribbled with them to make sure they all worked and they did.
Ive been told before that sometimes the protective wax on the tip can get in the tip and I should use a "flame" to melt it out.
When I got home I took the other three cartridges out and tried to write with them. Only after considerable scribbling could I get any of them to work. Is this normal? They do now seem to write ok but this doesn't seem quite right to me.
Does everyone have to scribble and scribble a new pen to get them to work?
