Discounts at CSUSA

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GoodTurns

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Apr 20, 2007
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4,125
Location
Bowie, MD, USA.
Never had any problems with CSUSA before, but....

Check your card statement after you order. I processed my order (total was over $175 less 20% discount)..total with shipping was $152.33 online and in my confirm email. I was charged for the full amount (no discount). They have taken care of it "because you're a good customer" and say they have issued a credit. Apparently, the discount doesn't make it to accounting! Keep an eye out.
 

Dario

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Joined
Apr 14, 2005
Messages
8,222
Location
Austin, TX, USA.
Originally posted by GoodTurns
<br />Never had any problems with CSUSA before, but....

Check your card statement after you order. I processed my order (total was over $175 less 20% discount)..total with shipping was $152.33 online and in my confirm email. I was charged for the full amount (no discount). They have taken care of it "because you're a good customer" and say they have issued a credit. Apparently, the discount doesn't make it to accounting! Keep an eye out.

Had this happen to me on one of the group buys I did too. They discounted all but one kit so I ended up paying about $250.00 more. I caught it only because my worksheet didn't match the total invoice. Due to multiple shipping (back orders) it took me a while before I noticed the discrepancy.

They did apologize and made it right when I brought it to their attention though.

BTW, it is a good practice to check all your statement entries on ANY (credit/debit) card purchase though...not just CSUSA [;)]
 
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