CSUSA customer service WOW

[Pompeyite]

Hi all,
Wow am I impressed or what? It was 10pm here in the UK, and I was having a look at the CSUSA website to see what goodies I might be able to get in the group buy. I decided that I would like a hard copy of the catologue, so I emailed the customer services dept at CSUSA to ask if they would send a copy to me over here.
Within minutes I had a reply from "EMILY" wishing me a good afternoon and then telling me that my requested catologue would be in the mail this evening.[:0]
It is a real pleasure to see that this company still values customer perception. [:X][:X]
Well done CSUSA [8D]

 

[skiprat]

Must admit, I too have only had great service from them. I would be interested in which catologue you get Derek. I was going to ask for one too, after all the recent hype. But when I went to their site, there seemed to be a different catologue for foreign customers and the one pictured looked very old. I don't buy much and thought I'd just ask for one in my next order.
Please let me know what it's like.

 

[Pompeyite]

Originally posted by skiprat
<br />Must admit, I too have only had great service from them. I would be interested in which catologue you get Derek.
Please let me know what it's like.

Hi Steve,
I will be glad to let you know which one I get.[] How will I know if it is any different to the ones the USA guys get[?]

 

[huntersilver]

Yes they have great customer service. There workshops are awesome too[]

 

[rhahnfl]

I think highly of them also. Very quick to fill an order and send a reply that it has been filled and is on the way.

 

[stevers]

Always had real good service from them. I call and a "person" answerers the phone. Amazing. That doesn't happen much these days. Always good about replacing missing or damaged parts. I love them.

 

[Pompeyite]

Hi All,
Just to update this topic, My Catalogue arrived OK this morning from the CSUSA. And SKIPRAT it appears to be the latest 2007 spring and summer issue.