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Old 01-15-2009, 01:41 PM   #1 (permalink)
 
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Default Xiamen Rizheng review

Upon searching here, I never saw too much info on the Xiamen Rizheng company.

I thought I would write a quick review for others thinking about ordering from them.

I dealt with Jack, very nice, good english and helpful.

I ordered a bunch of slimlines in gunmetal and black chrome, couple cigar, some bushings, 2 acrylics & 30 tubes.. Built 3 (2 slims and 1 cigar), no real problems at all. One slim nib seemed a little tight going into the tube as a test fit (no ca or glue in the tube) but a quick filing fixed it. The center bands were a slight bit loose but the overall kits were in great shape. Good budget pens.

Transmissions move smoothly in the ones I tested.

Bushings seems to be good quality, the slims are a slight bit thinner then the others that came with my mandrel (.002 mm smaller diameter) and is not noticable. (Had none of the other bushing types to compare)

Order was correct, and shipping was about 1 week. (including a few days delay in Canada. No customs fees)

The shipping may seem a bit pricey (but they are sent fast and airmail)

Overall, a good first experience ordering from them and would order again.

Last edited by mywoodshopca; 01-15-2009 at 01:47 PM.
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Old 01-15-2009, 02:14 PM   #2 (permalink)
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I think DocStram would really appreciate it if you write up a review in his Product Review subforum...

(and don't quote me on this, but there MAY be some prizes up for grabs if you write a review! )
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Old 01-15-2009, 02:18 PM   #3 (permalink)
 
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Quote:
Originally Posted by maxwell_smart007 View Post
I think DocStram would really appreciate it if you write up a review in his Product Review subforum...

(and don't quote me on this, but there MAY be some prizes up for grabs if you write a review! )

Thanks! I forgot about that forum

I will pm him to see if he wants an actual detailed review done.

Thanks Jason
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Old 01-15-2009, 02:22 PM   #4 (permalink)
 
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Just an extra comment on there shipping costs. Keep in mind that they charge $27.00 for the first kg of an order. after that it drops to around $7.00 for each additional kg. if you can get an order large enough that high shipping cost becomes a very good shipping cost considering it is express right to your door. I have had orders large enough in the past that sipping was around $8.00 per kg or about $4.00 per lb.
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Old 01-15-2009, 02:59 PM   #5 (permalink)
 
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I've ordered from them on a number of occasions.

I have found that I do recieve a small percentage of unusable items for one reason or another. When I have reported this to them, they have agreed to send replacements with my next order. For this reason, I always order more than I need and factor it into my cost analysis.

I have also found that there is a 'sweet spot' as far as their shipping cost. I generally fiddle with my order until it I find where the shipping bumps to the next level and then I back off one item. Unfortunately, the fact that they are frequently out of some items messes with this plan because you won't know that they are out of stock until they email you a PI.

Edited to add that there are some items that I no longer order from Rizheng. The example that comes to mind is their Polaris kit. I had a number of issues with the clip breaking for no apparent reason at the worse possible moment. Naturally, they sent me replacement clips, but I dare not offer them to customers. (If I give you a pen as a gift, don't be surprised to get a Polaris).
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Last edited by sbell111; 01-16-2009 at 07:25 AM.
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Old 01-15-2009, 03:35 PM   #6 (permalink)
 
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What kind of quantity do you need to order from them? Are they in lots of 100 or more?
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Old 01-15-2009, 03:43 PM   #7 (permalink)
 
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Quote:
Originally Posted by flyingmelon View Post
What kind of quantity do you need to order from them? Are they in lots of 100 or more?

Any amount from 1 and up.

I just ordered a small order this time, 16 slims, 2 cigars, 1 euro, tubes and assorted bushings.

Your right Daniel, the shipping can be great on large orders.. :)

Sbell - Note to self.. no polaris's LOL
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Old 01-16-2009, 12:31 AM   #8 (permalink)
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Website? I assume they're overseas, never heard of them. I go to woodnwhimsies for my lowend kits, they've been good to me, so I'll probably stick with them, but the selection isn't the best.
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Old 01-16-2009, 06:35 AM   #9 (permalink)
 
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Hi Ryan,

http://www.penkits.com.cn/index.asp you need to register
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Old 01-16-2009, 07:51 AM   #10 (permalink)
 
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I have ordered from them several times with good luck. The only real problem I had was when they tried a cheaper shipping method for their acrylics that was supposed to take 30 to 60 days. After 4 months they finally admitted the shipment was lost somewhere and gave me a credit for the amount of the order plus a 10% discount on my next order for my trouble. Overall they are a very good company,the only problem I have with them is quite often they are out of stock on certain items I need when I get ready to order and I have to wait to order after they restock because due to the high overseas shipping I order several hundred dollars worth at a time to get my per unit shipping cost down. If you don't mind ordering larger orders to balance out the shipping I would recommend them as all of my air freight orders have arrived in 5 days or less.
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