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Old 07-26-2010, 05:38 PM   #1 (permalink)
Robert Sherlock's Avatar
Join Date: Dec 2009
Location: Foothill Ranch, CA
Posts: 1,041
Photos: 34

Default Thank you Exotic Blanks!

I want to say a big thank you for the great customer service from Ed and Dawn at Exotic Blanks. Here is why:

I put an order in for a few blanks and pen supplies and clicked for them to notify me when some of the multicolor blanks came in. Well, the new blanks came in a day after I completed my order so I put in a second order for the new blanks. All is good but it gets better.

I received an email letting me know that they were going to combine the shipping into one package and refund me the shipping cost from my first order...all this was without me asking or anything! That is what great customer service is all about.

Of course the freebies and great product made it even better.

Thanks again Ed and Dawn,

Robert Sherlock
Foothill Ranch, CA
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Old 07-26-2010, 05:47 PM   #2 (permalink)
PenMan1's Avatar
Join Date: Jul 2009
Location: Eatonton, Georgia
Posts: 6,384
Photos: 93


Hard to beat Exotics! They have rescued me on more than one occassion!
Andy Little
entia non sunt multiplicanda praeter necessitatem. The popular interpretation of this principle is that the simplest explanation is usually the correct one. -Occam's Razor
Common sense isn't always such a common thing.
If it ain't broke.......then a little duct tape won't hurt it!
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Old 07-26-2010, 05:48 PM   #3 (permalink)
ThomJ's Avatar
Join Date: May 2010
Location: Fairlee, VT
Posts: 809
Photos: 14


Ed & Dawn are great, been a big help for me.
Thomas, Thom, Hey You

""Yol Bolson" ' may there be a road '
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Old 07-26-2010, 05:54 PM   #4 (permalink)
Join Date: Sep 2009
Location: Kenosha, WI
Posts: 229
Photos: 14

Default More kudos...

As a newbie, I have to say the Ed and Dawn have gone the extra mile to help me learn about this fascinating hobby...sometimes I just call Ed to pick his brain a little. He has been very kind to me and would always recommend him and his website.

Another fan!
Kenosha, WI
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Old 07-26-2010, 06:15 PM   #5 (permalink)
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Join Date: Jan 2008
Location: Indianapolis, In.
Posts: 12,634
Photos: 222


Welcome aboard Robert! The things Ed & Dawn do for us is pretty amazing. I still think I owe them some money from an order I placed two years ago but,I can't prove it. See,you have to get up REAL EARLY And,I am not being compensated in any way for my remarks. It's just facts.
Chuck Hutchings
Indianapolis, In.
You can see some pens at
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Old 07-26-2010, 06:57 PM   #6 (permalink)
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Join Date: Jul 2008
Location: Fort Myers, Fl, USA.
Posts: 1,052
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Exotics are the best at what they do....
Fort Myers, Fl
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Old 07-26-2010, 07:42 PM   #7 (permalink)
Local Chapter Manager
ed4copies's Avatar
Join Date: Mar 2005
Location: Racine, WI, USA.
Posts: 23,634
Photos: 27


We enjoy it, it's really NOT work.

Had a fun one today. Customer in Europe wants a bunch of slimlines. NO WAY it will fit in a flat rate box and the postage is going to be $42. (Small flat rate is $13) Emailed him, with some ideas.

He emailed back and said it was ok to take the parts out and eliminate the little baggies.

A little effort later, he got TWO FREEBEES with his order and it is winging it's way to Europe. 2 pounds, 5 ounces instead of over 3 pounds with the bags!!
Ed Brown
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Old 07-26-2010, 08:59 PM   #8 (permalink)
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Join Date: Mar 2006
Location: Reynoldsburg, Ohio, USA.
Posts: 8,011
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Originally Posted by ed4copies View Post

A little effort later, he got TWO FREEBEES with his order and it is winging it's way to Europe.

In an Emily Litella voice:

"What's all this about sending free bees to Europe?! American bees are disappearing and this 'Ed' admits he is sending them to another continent!? This is an outrage! We need our bees right here in the U.S. of A. making honey and pollinating our crops. Without honey, our children will be experimenting high fructose corn syrup and..."

"Miss Litella, Ed was referring to freebees. You know, free gifts with a purchase, not free bees, freebees."

"Never mind."

+1 on the great service and value at Exotics!

Non Impedite Raditioni Cogitationis.
(Unencumbered by the thought process.)
Tom and Ray Magliozzi
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Old 07-26-2010, 09:07 PM   #9 (permalink)
Join Date: Dec 2008
Location: Sarasota, FL
Posts: 11
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I love the FreeBees!!! It is like Christmas everytime I get a new order from Exotics. We love you Ed and Dawn!

Oh Yaaaa JohnU keep plucking those feathers cannot wait to turn my first feather blank this week.
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Old 07-26-2010, 10:22 PM   #10 (permalink)
Join Date: Jan 2010
Location: Burlington, New Jersey
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Ed and Dawn are Great!!! cant say enough good things about them
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