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Old 05-04-2010, 11:00 PM   #1 (permalink)
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Default Exotic Blanks Service

Let's face it. We had a problem, I had ordered two pink paw disc and they sent me a pink paw pen blank instead. I let them know of their error and I was willing to send the blank back or pay for it, and they could send me two disc and I'd pay for those.

Well, they'd have nothing to do with it! The nerve of a company like this to just tell me to keep the pen blank with their compliments and they were going to send out the disc at no extra cost right away.

How can people get away with this sort of business practice? I for one will be giving them a piece of my .... business more and more often.

Thanks for hearing me out.
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Old 05-04-2010, 11:38 PM   #2 (permalink)
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Nice rant! I had a different problem with that company. They put a bunch of awesome freebies in my box, and I had a little tiny order. You get the impression that they really appreciate the opportunity to sell stuff to us!
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Old 05-05-2010, 08:02 AM   #3 (permalink)
 
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The nerve!!!!!!!!

LOL!
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Old 05-05-2010, 08:29 AM   #4 (permalink)
 
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And what company is this?
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Old 05-05-2010, 08:55 AM   #5 (permalink)
 
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Exotic Blanks (dot) com

I just can't understand how they keep their customers...
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Old 05-05-2010, 09:53 AM   #6 (permalink)
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We don't do that for everybody!!

Why only last February, we sent out a package with

NO FREEBEES,





during our "No Yippee" experiment.



Otherwise, you can pretty much count on it.

Thanks for mentioning it, we appreciate all of you!
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Old 05-05-2010, 10:28 AM   #7 (permalink)
 
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I also second and third and whatever Ed and Dawn and Exotic Blanks. Fantastic service, fast delivery and nice freebies!
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Old 05-05-2010, 10:56 AM   #8 (permalink)
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Quote:
Originally Posted by ed4copies View Post
We don't do that for everybody!!


Why only last February, we sent out a package with

NO FREEBEES,






during our "No Yippee" experiment.



Otherwise, you can pretty much count on it.

Thanks for mentioning it, we appreciate all of you!


What mixed emotions that must have been. "WOW, Look at all the beautiful stuff i paid for, How exciting"... and then "Aww Man, No freebies, that kinda sucks."

I would imagine it would be similar to watching your in-laws drive off a cliff in YOUR new Corvette!
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Old 05-05-2010, 11:00 AM   #9 (permalink)
 
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They should never have been in my corvette to begin with...
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Old 05-05-2010, 11:06 AM   #10 (permalink)
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Ron,

Love your analogy.

To my surprise, it WAS a very busy day--quite a few takers, some even commenting, "I LIKE cheap!!"

We MAY do it again sometime.
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