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Old 11-05-2009, 01:47 PM   #1 (permalink)
 
Join Date: Feb 2008
Location: Canastota, NY, USA.
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Thumbs up Customer Service @ Wood-n-Whimsies

I wish to publicly thank Chris @ WNW for his first class customer support. I had ordered a pen press and barrel trimmer set from him and received the order on Monday. Well, the package was damaged, actually mangled, in transit. The end of the box was completely missing and was taped back together by our friends @ USPS. The pen press was fine, but the trimmer was missing. One call to WNW, and voila! it showed up in my mailbox today, in perfect shape.

Again, thanks to Chris for taking care of this for me. I will surely be back for more. I highly recommend WNW for both the products, pricing, and customer service.

John
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Old 11-06-2009, 07:13 PM   #2 (permalink)
 
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I couldn't agree more. When I have places orders with them they arrive in 2-3 days.
Great service, products and great prices. They are a pleasure to do business with.

Dave
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Old 11-24-2009, 05:30 PM   #3 (permalink)
 
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Each order that I get from WNW is always quick on shipping and they are good to work with.
I told them that I was probably their thorn in the flesh as I order and before they have time to ship I order something else. (get orders from customers after i make an order and dont have what they want.)
Some day I will be rich ha!! and can have everything sitting waiting for me to use it
dale
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Old 11-25-2009, 10:59 AM   #4 (permalink)
 
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I agree, I just orderd a bunch of the 7MM transmisons as they are on sale, along with some 10 inch tubes and they were in my mail box in 2 days, almost as fast as automated email updates I recieved on my order. Great people to work with.
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Old 11-26-2009, 04:43 AM   #5 (permalink)
 
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Tim and Tracey are the best! Great to work with and quick on shipping!
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Old 12-03-2009, 12:39 PM   #6 (permalink)
 
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From an International buyer like myself, I have purchased from Wood `N` Whimsies, and have nothing but praise for the service they gave me, keep up the good work Tim and Tracey!
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