Customer Service @ Wood-n-Whimsies - International Association of Penturners
     International Association of Penturners
Pens for Service Members
Support The IAP

Go Back   International Association of Penturners > Community Forums > Product Testing & Review > Vendors
  Forgot Password
Register FAQ Members List Search Today's Posts Mark Forums Read

Logged on members can hide ads!

Welcome to!

You've found the home of The International Association of Penturners. You are currently viewing our site as a guest, which gives you limited access to view discussions, photos, and library articles.

Consider joining our community today. You'll have full access to all of our content, be able to enter our contests, find local chapters near you, and post your questions and share your experience with our members all over the world.

Membership is completely free!!

If you have any problems with the registration process or your account login, please contact us.

LinkBack Thread Tools Display Modes
Old 11-05-2009, 01:47 PM   #1 (permalink)
Join Date: Feb 2008
Location: Canastota, NY, USA.
Posts: 21
Photos: 0

Thumbs up Customer Service @ Wood-n-Whimsies

I wish to publicly thank Chris @ WNW for his first class customer support. I had ordered a pen press and barrel trimmer set from him and received the order on Monday. Well, the package was damaged, actually mangled, in transit. The end of the box was completely missing and was taped back together by our friends @ USPS. The pen press was fine, but the trimmer was missing. One call to WNW, and voila! it showed up in my mailbox today, in perfect shape.

Again, thanks to Chris for taking care of this for me. I will surely be back for more. I highly recommend WNW for both the products, pricing, and customer service.

Creating Treasures from Timbers...well almost
madwood is offline   Reply With Quote Top
Old 11-06-2009, 07:13 PM   #2 (permalink)
Join Date: May 2009
Location: Cape Coral FL
Posts: 867
Photos: 27


I couldn't agree more. When I have places orders with them they arrive in 2-3 days.
Great service, products and great prices. They are a pleasure to do business with.

Super Dave is offline   Reply With Quote Top
Old 11-24-2009, 05:30 PM   #3 (permalink)
dale's Avatar
Join Date: May 2009
Location: Norwood, Missouri
Posts: 102
Photos: 0


Each order that I get from WNW is always quick on shipping and they are good to work with.
I told them that I was probably their thorn in the flesh as I order and before they have time to ship I order something else. (get orders from customers after i make an order and dont have what they want.)
Some day I will be rich ha!! and can have everything sitting waiting for me to use it
dale is offline   Reply With Quote Top
Old 11-25-2009, 10:59 AM   #4 (permalink)
Join Date: Aug 2008
Location: Amesbury MA
Posts: 238
Photos: 0


I agree, I just orderd a bunch of the 7MM transmisons as they are on sale, along with some 10 inch tubes and they were in my mail box in 2 days, almost as fast as automated email updates I recieved on my order. Great people to work with.
Craig Lorenzo
Amesbury MA
Crayman is offline   Reply With Quote Top
Old 11-26-2009, 04:43 AM   #5 (permalink)
edman2's Avatar
Join Date: Feb 2007
Location: Greenbrier, AR. USA.
Posts: 1,346
Photos: 23


Tim and Tracey are the best! Great to work with and quick on shipping!
Greenbrier, AR
Everybody is a potential winner. Some are disguised as losers. Don't let their appearances fool you.
Central Arkansas IAP Chapter Member
edman2 is offline   Reply With Quote Top
Old 12-03-2009, 12:39 PM   #6 (permalink)
Ligget's Avatar
Join Date: Jan 2005
Location: Bonnybridge, SCOTLAND
Posts: 13,481
Photos: 131


From an International buyer like myself, I have purchased from Wood `N` Whimsies, and have nothing but praise for the service they gave me, keep up the good work Tim and Tracey!
The proper way to use a stress ball is to throw it at the last person that annoyed you!
Ligget is offline   Reply With Quote Top
Related Content
Logged on members can hide ads


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 09:18 PM.

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0

Content Copyright © 2003-2019 by, LLC; All Rights Reserved
Terms Of Service   Acceptable Use Policy