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Old 11-30-2018, 11:22 AM   #1 (permalink)
 
Join Date: Feb 2013
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Default CSUSA Customer Support

CSUSA Customer Support has to be ranked Outstanding. Purchased a Shaving Knot several months ago just got around to making a handle and putting it together. After using about several weeks the bristles turned into a hard knot, nothing I tried would remove this knot. Called customer support to see if they had any suggestions?? Received a email that they were sending out a replacement at no cost. Now that is what I call going above good customer service. Thank you CSUSA
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Old 11-30-2018, 01:26 PM   #2 (permalink)
 
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Thanks for the thread. Wife is wanting me to make her a ring.
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Old 11-30-2018, 02:04 PM   #3 (permalink)
 
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Quote:
Originally Posted by Woodchipper View Post
Thanks for the thread. Wife is wanting me to make her a ring.
Get me the size and I will make her one.
Lin
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Old 11-30-2018, 03:33 PM   #4 (permalink)
 
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I agree my experience with CSUSA has always been top notch!
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Old 11-30-2018, 07:14 PM   #5 (permalink)
 
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Thanks for this thread. . I have never had occasion to call CSUSA customer service but it is good to know that they are "there for us". . I use some of their products and have been very happy with them.
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