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Old 11-30-2018, 11:22 AM   #1 (permalink)
Join Date: Feb 2013
Location: Virginia 22802
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Default CSUSA Customer Support

CSUSA Customer Support has to be ranked Outstanding. Purchased a Shaving Knot several months ago just got around to making a handle and putting it together. After using about several weeks the bristles turned into a hard knot, nothing I tried would remove this knot. Called customer support to see if they had any suggestions?? Received a email that they were sending out a replacement at no cost. Now that is what I call going above good customer service. Thank you CSUSA
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Old 11-30-2018, 01:26 PM   #2 (permalink)
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Join Date: Mar 2017
Location: Cleveland, TN
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Thanks for the thread. Wife is wanting me to make her a ring.
To err is human; To really mess it up, you need a computer.
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Old 11-30-2018, 02:04 PM   #3 (permalink)
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Join Date: Jul 2009
Location: BC. Canada
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Originally Posted by Woodchipper View Post
Thanks for the thread. Wife is wanting me to make her a ring.
Get me the size and I will make her one.
"If you come to a fork in the road Take It."
Yogi Berra.
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Old 11-30-2018, 03:33 PM   #4 (permalink)
Join Date: Sep 2011
Location: Mount Wolf, PA
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I agree my experience with CSUSA has always been top notch!
Keith Byrd, Mount Wolf, PA 17347
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Old 11-30-2018, 07:14 PM   #5 (permalink)
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Join Date: Feb 2011
Location: Coquitlam, BC, Canada
Photos: 67


Thanks for this thread. . I have never had occasion to call CSUSA customer service but it is good to know that they are "there for us". . I use some of their products and have been very happy with them.

Kids rule the world !!! .... eventually if not already !

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